Our Guarantee: You may change or cancel your monthly donation at any time by calling Ontario SPCA at 1-888-668-7722, or by accessing your profile. Please give us at least 7 days notIce before your next scheduled donation date to ensure no additional donations are processed. To obtain a sample cancellation form,or for more information on your right to cancel, please contact your financial institution or visit www.cdnpay.ca. You have certain rights if your donatIon does not comply with this agreement.To obtainmore informat on about these rights, please contact your financial institution or visit www.cdnpay.ca.
Refund Policy: If you make an error in processing your gift and require a whole or partial refund, please contact donor services at 1.888.668.7722, ext 321, so that the request can be addressed. As per Revenue Canada: in most cases, a registered charity cannot return a donor’s gift. At law, a gift transfers ownership of the money or other gifted property from the donor to the charity. Once the transfer is made, the charity is obliged to use the gift in carrying out its charitable purposes.
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